Your privacy is important to The Holistic Place, and we are committed to protecting the personal information you share with us. This policy covers how The Holistic Place collects and uses your personal information to provide services that you request and how The Holistic Place treats personal information that you choose to provide us with.

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Contact Details

Our full details are:

Full name: The Holistic Place

Email address: hello@theholisticplace.com

 

This Statement of Privacy applies and governs data collection and usage for the website and content on this domain:

 

www.theholisticplace.com

 

The Holistic Place website offers giveaways and competitions and opportunities to test and keep products in exchange for simple reviews. By using The Holistic Place website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

The Holistic Place does not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:

• (a) registering for an account on our Site;

• (c) signing up for special offers;

• (d) sending us an email message;

• (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.

 

The Holistic Place will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.

 

We may process certain types of personal data about you as follows:

Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.

Contact Data may include your billing address, delivery address, email address and telephone numbers.

Financial Data may include your bank account and payment card details.
Transaction Data may include details about payments between us and other details of purchases made by you.

Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.

Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.

Usage Data may include information about how you use our website, products and services.

Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data.

An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.

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Sensitive Data

The Holistic Place does not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic data.

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Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

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When you browse The Holistic Place, you do so anonymously, unless you have previously provided personal information. We have no ability to automatically collect personal information. We do log your IP address (the Internet address of your computer) in order to understand what parts of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have registered with us.

Sharing of personal information

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The Holistic Place does not sell, rent or lease its customer lists to third parties. The Holistic Place may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

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The Holistic Place may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Holistic Place, and they are required to maintain the confidentiality of your information.

 

Cookies and other tracking technologies

The Holistic Place website may use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise The Holistic Place pages, or register with The Holistic Place site or services, a cookie helps The Holistic Place to recall your specific information on subsequent visits.

This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Holistic Place services or website you visit.

 

How The Holistic Place uses information collected

The Holistic Place uses information for several general purposes: to full fill your requests for The Holistic Place services, to personalise your experience on our website, to keep you up to date on the latest information we think you would like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you direct marketing information or contact you for market research.

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Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data.

To register you as a new customer

(a) Identity (b) Contact

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Performance of a contract with you

To process and deliver your order including:

(a) Manage payments, fees and charges (b) Collect and recover money owed to us

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(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications

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(a) Performance of a contract with you (b) Necessary for our legitimate interests to recover debts owed to us

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To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey

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(a) Identity (b) Contact (c) Profile (d) Marketing and Communications

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(a) Performance of a contract with you (b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services

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To enable you to partake in a prize draw, competition or complete a survey

(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications

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(a) Performance of a contract with you (b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business

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To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity (b) Contact (c) Technical

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(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise (b) Necessary to comply with a legal obligation

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To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising

(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical

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Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy

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To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical (b) Usage

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Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy

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To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile

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Data security

If sharing your information is necessary to provide a product or service you have requested. 
If you attend a webinar or other event where the presenter or host has a right to know who they are addressing. 

We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.

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While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often and use a combination of letters and numbers.

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Children and privacy

The Holistic Place website does not target and are not intended to attract children under the age of 13. The Holistic Place does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Third party sites

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The Holistic Place website contains links to other sites. The Holistic Place does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of these third party sites.

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Changes to our Privacy Policy

Notice of all changes that substantially affect the ways in which your personal information can be used or shared will be posted in updates to our Privacy Policy. If you continue to use The Holistic Place service after notice of changes has been published on our site, you thereby provide your consent to the change in practices.

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Questions or suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please contact hello@theholisticplace.com